Server update

On 26th may our server crashed and despite the promised 'failsafe' recovery system, 99.99% uptime and daily RDC back ups promised by our hosting company SmartHosts we were first left with a 30 day old backup. On 27th May we managed to restore our own backup from 21st May and we have manually added  most li

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Saving a project

Before you finish building a WEB 3.0 site, we recommend that you save the project. This will allow you to open the project at any time in the future and it will populate the settings exactly as you left them. In this way, you can edit sites very easily and then re-output them and upload [...]

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How To Get Support

If you need support, please do NOT leave comments. They won't be answered! The first thing to do is check the knowledge-base. If you don't find an answer there, open a support ticket and you'll get a reply the same day. Thank you for your co-operation!

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Image Niche Folders

In version 1.13 and below, the sub-folders in the image folder are called 'fulls' and 'thumbs'. In the niche image sets, the folders have capitals in the first letter - 'Fulls' and 'Thumbs'. Therefore, if you are using v1.13 or below, with niche image sets, please make sure to change the sub-folder names to

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Installation issues – Windows XP

If you use Windows XP - which is now an obsolete and very insecure OS, you may experience problems using WEB 3.0 Site Builder. Windows XP is unsupported by Microsoft and we are therefore unable to help if you attempt to install the software on that OS. In this situation, we would recommend that upgrade [...]

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