Backwards compatibility issues

Unfortunately, when we make major updates, saved projects from previous versions are no longer usable. We apologise for the inconvenience. When we do the next major update at the end of the month (May), it should be the last major update. We will hold a webinar to help users to do basic updates/edits to their

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Contact form fixed

Following the update yesterday, we discovered the contact form was giving errors. We have fixed this in v 1.8 (Std) and v1.9(Video) but had to remove the captcha option on standard version. The index.html does NOT have the captcha but the index.php does has the captcha. if you want to use the captcha, just up

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How can I make my site load faster?

the load time of your site will depend upon: the speed of your server the speed of site visitors' broadband/wifi the file sizes of your images and video Try to optimize the file sizes of your images and videos i.e. Make them as small a file size without losing resolution quality as possible. there are [...]

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My Anti-virus software says there is a virus

Some anti-virus programs pull up 'false-positives' for new software titles that do not have a long track record. McAfee, Norton, AVG, Avast! and other antivirus programs have been found to bring up false trojan alerts because there is an exe file (Windows application) inside the wrapped download licensing sys

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Updating Your WEb 3.0 VIDEO Edition Software

You can update your software in one of TWO ways: 1. Just uninstall the software the software from your PC and re-download from the download page and re-install. OR 2. Download the updated files from these links: Standard Quick Update Video Edition Quick update Unzip and extract the files and then paste them i

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