Installation issues – Windows XP

If you use Windows XP - which is now an obsolete and very insecure OS, you may experience problems using WEB 3.0 Site Builder. Windows XP is unsupported by Microsoft and we are therefore unable to help if you attempt to install the software on that OS. In this situation, we would recommend that upgrade [...]

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Backwards compatibility issues

Unfortunately, when we make major updates, saved projects from previous versions are no longer usable. We apologise for the inconvenience. When we do the next major update at the end of the month (May), it should be the last major update. We will hold a webinar to help users to do basic updates/edits to their

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Contact form fixed

Following the update yesterday, we discovered the contact form was giving errors. We have fixed this in v 1.8 (Std) and v1.9(Video) but had to remove the captcha option on standard version. The index.html does NOT have the captcha but the index.php does has the captcha. if you want to use the captcha, just up

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How can I make my site load faster?

the load time of your site will depend upon: the speed of your server the speed of site visitors' broadband/wifi the file sizes of your images and video Try to optimize the file sizes of your images and videos i.e. Make them as small a file size without losing resolution quality as possible. there are [...]

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